Ziff Davis Internet
News & Resources for the IT Reseller
NewsReviewsTech AnalysisCommentarySecurityLinux/Unix
My Account |  

IDC: BPO to Grow 10 Percent Annually
By John Moore, Ziff Davis Internet


The worldwide business process outsourcing market will expand at a 10.9 compound annual growth rate through 2009, International Data Corp. said this week. IDC called the market “vibrant and brimming with opportunity.”

The market, according to IDC, will reach $641.2 billion in 2006 compared with $382.5 billion in 2004.

ADVERTISEMENT

IDC identified procurement and training as among the fastest-growing BPO segments. Those areas will experience high double-digit year-to-year growth over the five-year forecast period, according to the company.

Procurement outsourcing has gained momentum in recent months with prominent deals including Walt Disney Co.’s $1.3 billion outsourcing initiative involving the procurement function. Earlier this month, Mercer Human Resource Consulting awarded IBM a $58 million contract to manage its IT procurement systems, among other areas.

The human resources and finance and accounting segments also are seeing BPO activity, IDC said.

Affiliated Computer Services Inc., which derives 75 percent of its revenue from BPO, recently cited finance and accounting BPO as having the highest growth rate in the company. During an analyst teleconference last week, Mark King, ACS president and chief executive officer, also pointed to human resources outsourcing as an area of strength.

EDS Division Wins Insurance Pact

EDS-SOLCORP, a division of Electronic Data Systems Corp., will provide its hosted insurance software solution to Hub Financial Inc., a managing general agency in Canada.

The deal hinges on EDS-SOLCORP’s WealthServ-Insurance software. WealthServ automates such functions as case management, carrier connectivity, and broker compliance and compensation. The company’s WealthServ product line accommodates the converging product offerings of managing general agencies and securities dealers.

“We are aiming at investment shops that are cross-selling insurance and insurance distributors who are cross-selling investments,” said Alex Sweeny, vice president of strategic business development at EDS-SOLCORP.

Hub Financial is a subsidiary of Chicago-based Hub International Ltd., an insurance brokerage that provides both insurance and investment products.

EDS-SOLCORP’s WealthServ solution, which debuted earlier this year, targets a historically fragmented market, Sweeny said. “The marketplace is served by small, fragmented solution vendors,” he noted. Those solutions, he added, tend to be geared toward investment dealers or insurance brokers, but not both.

Next Page: Manhattan Associates Nabs Apparel Deal.

     
1 | 2 | 3   next >

Email


TALKBACK

MICROSOFT RESOURCE CENTER
Free Hands-On Training Lab
Find out how key features of SBS 2003 can help you open up a new line of revenue. Register now >>


SBS 2003 Sales Reference Card
This handy reference card contains features at a glance, sales objection handling, pricing guidelines & more. Get it now >>


Microsoft Empower for ISVs rewards your big idea with big benefits and support.
Access key development tools at a low cost to help you develop that idea into an innovative application. Learn more >>




 
FREE WHITE PAPER
Changing Business for the Better: A Practical Guide to BPM


This paper provides an overview of the benefits of BPM technologies and identifies the characteristics of BPM solutions that lead to successful BPM process-centric integration projects.


Download this free white paper to learn more!


>> brought to you by IBM

Attention Microsoft Solution Providers!



Want to gain a competitive edge? Try Microsoft Watch – FREE!



Each week you receive:
  • Microsoft News and Insider Information
  • Expert Analysis
  • Code Names of Upcoming MS Products
  • Year-Ahead Calendar, updated monthly



    Click Here to sign up now for your FREE 14 Day Trial to Microsoft Watch.
  •  
  • Add up to $1,200 of value with the new BONUS PACKS.
  • HP PartnerONE: The key to increasing your margins.
  • HP Compaq nc6129 Business Notebook. $1149 Smart Buy
  • HP xw8200 workstation. Smart Buy price $1549.
  • ProLiant DL360G4p server: HP Smart Buy price $1647
  • Microsoft files new anti-piracy lawsuits. Learn more.
  • New offers with Windows Genuine Advantage.


  • table of contents
    Introduction
    Agami Taps Arrow, Bell
    Agami Taps Arrow, Bell


    POPULAR TOPICS
    CHANNEL INSIDER BUYER’S GUIDE
    •Catalog Publishing
    •Dealer Management
    •Order Configuration
    •Price Management
    •Sales Management

    View All >

    CAREER CENTER
    Search the jobs you want & get the info you need – post your resume here today!

    Powered by Dice
    SPECIAL REPORTS
    White Boxes
    MS vs. IBM
    Linux in the Channel
    Network
    CHANNEL RSS FEED
    Stay in the Zone
    Put The Channel Insider on your desktop.
    FREE NEWSLETTERS
    Subscribe to The Channel Insider: Channel News, Reviews, Resources and more.

    Make your selections below:


    Contract Watch

    The Channel Insider Update

    Preferred e-mail format:

    Enter your e-mail:


    view all newsletters >>
    Channel Insider Quick Links
    Ziff Davis Footer Logo