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Opinion: Microsoft offering indemnification to its partners shows that its encouragement of IP lawsuits, like SCO’s, has come back to bite it.

The company undertakes to protect its OEM and ISV Royalty partners from the legal costs of IP-violation lawsuits.

Opinion: This seemingly obvious piece of advice isn’t always easy to execute, but it can yield marketing and business process advantages.

Ziff Davis holds its SMB Solutions Virtual Tradeshow this week, focusing exclusively on the most pressing technology issues facing SMBs.

Ingram Micro is changing almost everything about itself except the need to maintain good relationships with its customers. Of the many unclear things about Ingram’s future, that is the most troubling.

Before either the vendor or the customer commits to an outsourcing deal, both should agree on a way to leave gracefully if the relationship doesn’t work out.

Opinion: Welcome to the new economy, where middle-aged IT workers are too old for new jobs.

Progeon, a subsidiary of consultant and outsourcing provider Infosys Technologies, will handle the functions distributor Ingram Micro is outsourcing to India and the Philippines.

More than 18 months after its emergence from bankruptcy, Peregrine Systems is making a recommitment to the channel, its best path back to solid profitability.

Nearly 25% of the average tech staff is about to retire. Start training some fresh faces.

The Do’s and Don’ts aren’t complicated, but they’re not negotiable, either. Ignore them and your attempt to sell through the channel will flop.

BMC has unveiled not only a new channel program, but also a new program director. Lori Cook replaces Paige Erickson as vice president of channels and services as the company restructures its channel relationship management efforts.

Here’s a list of steps a VAR or integrator should take before selling the business.

Akamai says acquiring the content-delivery service provider for $130 million will help it compete against larger managed services vendors.

Trust is at least as important as technology or channel strategy. That’s why a couple of key HP appointments are going a long way to smoothing relationships and concerns among HP resellers wondering where HP is going without Fiorina at the helm.

Most VARs can’t handle all the geographic and technical requirements of big accounts. Partnering with other VARs can fill gaps in your services portfolio, and expand your sales reach, too.

Swainson embarks on mission to rebuild software maker by restoring credibility, focusing on system management, security.

The deal is expected to set the pace in numerous categories, but integration and network management pose challenges.

Hewlett-Packard’s departing CEO succeeded in overseeing a massive merger and toppling a “country club” culture, but she sometimes faltered when it came to executing her ambitious plans, observers say.

Partners had been expecting more involvement with HP, but they are now hoping for the best.

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